Privacy Policy

Indiaathome.com.au and its subsidiaries and affiliates Indiaathome.com.au respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Indiaathome.com.au. You are advised to please read the Privacy Policy carefully. By accessing the services provided by Indiaathome.com.au you agree to the collection and use of your data by Indiaathome.com.au in the manner provided in this Privacy Policy.

Payment Security:

India At Home uses a secure payment gateway for its online credit card transactions and India At Home does not store any of your credit/debit card information such as your credit card number or its CVV number etc.

The payment gateway processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet.

Features of the Our Secure Payment Gateway include:

  • Payments are fully automated, with an immediate response.
  • Your complete credit card number cannot be viewed by India At home or any outside party.
  • All transactions are performed under a secured SSL Certificate.
  • All transaction data is encrypted for storage within standard bank-grade data centre, further protecting your credit card data.
  • The payment gateway is an authorised third-party processor for all the major Australian banks.
  • The payment gateway at no time touches your funds; the amount is directly transferred from your credit card to the merchant account held by India At Home.

We want you to

  • feel comfortable using our websites
  • feel secure submitting information to us
  • contact us with your questions or concerns about privacy on this site
  • know that by using our sites you are consenting to the collection of certain data

What Information Is, or May Be, Collected From You?

We will automatically receive and collect certain anonymous information in standard usage logs through our Web server, including computer-identification information obtained from "cookies," sent to your browser from

  • webserver cookie stored on your hard drive
  • an IP address, assigned to the computer which you use
  • the domain server through which you access our service
  • the type of computer you're using
  • the type of web browser you're using

We may collect the following personally identifiable information about you:

  • name including first and last name
  • alternate email address
  • mobile phone number and contact details
  • Postal code
  • demographic profile (like your age, gender, occupation, education, address and durables owned);
  • preferences and interests (such as news, sports, travel and so on);
  • financial information (like account or credit card numbers); and
  • opinions of features on our websites.

We may also collect the following information:

  • about the pages you visit/access
  • the links you click on our site
  • the number of times you access the page

You can terminate your account at any time. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

Who Collects the Information?

  • We will collect anonymous traffic information from you when you visit our site
  • We will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey, or contest or any combination thereof.
  • Our advertisers may collect anonymous traffic information from their own assigned cookies to your browser.
  • The Site contains links to other Web sites. We are not responsible for the privacy practices of such Web sites which we do not own, manage or control.

We make chat rooms, forums, instant messenger and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.

How Is the Information Used?

We use your personal information to:

  • help us provide personalized features
  • tailor our sites to your interest
  • to get in touch with you when necessary
  • to provide the services requested by you
  • to preserve social history as governed by existing law or policy

We use contact information internally to:

  • direct our efforts for product improvement
  • contact you as a survey respondent
  • notify you if you win any contest; and
  • send you promotional materials from our contest sponsors or advertisers

Generally, we use anonymous traffic information to:

  • remind us of who you are in order to deliver to you a better and more personalized service from both an advertising and an editorial perspective;
  • recognize your access privileges to our Web sites
  • track your entries in some of our promotions, sweepstakes and contests to indicate a player's progress through the promotion and to track entries, submissions, and status in prize drawings
  • make sure that you don't see the same ad repeatedly
  • help diagnose problems with our server
  • administer our Web sites
  • track your session so that we can understand better how people use our sites

With Whom Will Your Information Be Shared?

We will not use your financial information for any purpose other than to complete a transaction with you.

We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:

  • we have your permission
  • to provide products or services you've requested
  • to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Indiaathome.com.au terms of use or to defend against legal claims;
  • special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

We share your information with advertisers on an aggregate basis only.

What Choices Are Available to You Regarding Collection, Use and Distribution of Your Information?

Supplying personally identifiable information is entirely voluntary. You are not required to register with us in order to use our sites. However, we offer some services only to visitors who do register.

You may change your interests at any time and may opt-in or opt-out of any marketing / promotional / newsletters mailings. Indiaathome.com.au reserves the right to send you certain service related communication. You may update your information and change your account settings at any time.

Upon request, we will remove/block your personally identifiable information from our database, thereby canceling your registration. See Contact information below. However, your information may remain stored in archive on our servers even after the deletion or the termination of your account.

If we plan to use your personally identifiable information for any commercial purposes, we will notify you at the time we collect that information and allow you to opt-out of having your information used for those purposes.

You can accept or decline the cookies. All sites that are customizable require that you accept cookies. You also must accept cookies to register as someone for access to some of our services. For information on how to set your browser to alert you to cookies, or to reject cookies, go to http://www.cookiecentral.com/faq.

 

What Security Procedures Are in Place to Protect Information From Loss, Misuse or Alteration?

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete the transaction and to provide the services requested by you.

Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How Can You Correct Inaccuracies in the Information?

To correct or update any information you have provided, our sites allow you to do it online. In the event of loss of access details you can use any of the following options:

Policy Updates

We reserve the right to change or update this policy at any time by placing a prominent notice on our site. Such changes shall be effective immediately upon posting to this site.

You are can offer your views, suggestions, if any, by submitting the filled in feedback form online.

How to Contact Us:

If you have any questions or complaints about how we collect, use, disclose, manage or store your personal information, or would like to request access or changes to the information we hold, please contact us in writing at:

The Trustee for VSJ Family Trust

T/a India At Home

Unit 2/96-100 Rodeo Drive,

Dandenong, Victoria 3175.