If you wish to cancel your order: You can notify us by email to email@example.com before we have dispatched the goods to you; or where goods have already been dispatched to you, by returning goods to us in accordance with clause 4 of our Shipping & Return Policy.
What is the time-limit for returning an order?
You can return the goods you have ordered from our online store within 14 days of receipt for a full refund or exchange.
Do I get full refund for my return?
We want you to have full satisfaction with our goods and services and hence we ensure you of a full refund in the case of major fault. In such cases, full refund, including postage will be issued.
Are there any items that cannot be returned?
In the event that the product has been used to any degree or in the case where the product was made/customised specifically for you, the return would not be possible, unfortunately. However, this does not affect your statutory rights.
I have a question that is not listed here. How should I reach out to you?
At India At Home, our ultimate goal is to deliver maximum satisfaction and delightful customer experience to you with our products and services. In case if you have any question or concern regarding return or refund policies, you are most welcome to reach out to us on firstname.lastname@example.org and we shall happily assist you further.